Shipping & Delivery

All items are normally held in inventory directly at Équitavi or with the product distributor. Sometimes items may be out of stock due to high demand or supply chain issues.

Please note that some products are shipped from Europe and therefore delivery times may be extended.

Delivery and returns

We offer delivery services across Canada, USA and worldwide, via Canada Post.

Air canisters can only be shipped by ground due to Canadian regulations. Since air cylinders are considered dangerous goods, a flat-rate handling fee may apply to orders containing a gas cylinder

Delivery time

Delivery time varies, depending on your sector and product availability.

Delivery may therefore take only a few days or a maximum of 4 to 6 weeks if the product must be ordered from the supplier due to lack of availability in the online store. In the event that we expect a delivery time of more than 7 working days, we will communicate with you and you can choose whether or not to proceed with your order. In the alternative where there is a shortage of stock, Equitavi reserves the right to modify the price without notice in the event of a price increase on the part of the supplier to renew the inventory of the product or to reimburse the product in the event of product breakage.